Frequently Asked Questions (FAQ)

Can I end my contract early if I am not satisfied with the services?

You can end your contract at any time up to 60 days with no strings attached.  The contract is mainly in place to ensure that your site has ample time to appear in search engines and receive leads.

How long does it take you to create my website?

We guarantee to provide you a functional website in ten business days after you fill out our customer profile.  The customer profile gives us all of the basic information about your business.  Additional changes or requests after the website is built may take additional time over the initial ten days to complete.

Do you write the content for my website?

Yes, our team of market researchers will research all of the appropriate keywords to implement for your website.  The content is then written from this material to ensure optimum search engine optimization.  All content is derived from the online profile that must be filled out before the development services start.

How long does it take our website to show up in Google/Yahoo/Bing?

The timeline for appearing in search engines can be anywhere from one week to three months.  However, we are using techniques that are far superior than any other web service provider to get your website listed as quickly as possible.

Can I make updates to my website?

Yes, you can add pages, edit pages, and add blog posts to your website using a friendly interface.  If you would like us to  do this for you, we can add pages, images, or edit text for a small fee.  Please e-mail support [at] calidesign [dot] net with your request and we will give you an estimate.

Does Cali Design create our Facebook and Twitter account?

Cali Design will create your Facebook and Twitter account to match your website logo and branding.  However, it is up to the customer to post material to the account.

Does my account include hosting?

All of our premium web development packages include website and e-mail hosting.  We offer 2,500MB of disk space and and 100,000MB of disk transfer.  All accounts include MySQL database hosting and administration.

Why do other companies charge so much less per month?

Companies that charge $4.99 and $6.99/month for hosting assume that you have a Webmaster or developer on staff to maintain your website.  Most web hosting companies that charge extremely low fees are typically under the assumption that your business will be satisfied with a generic landing page.  Our service is much more than that. Our fee includes us as your permanent Webmaster, and it also includes constant site monitoring against security vulnerabilities.  Basically, we hold your website’s hand during 24/7 as it’s available to your customers.